At Flux & Flow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.
1. Information We Collect
When you use our website, we may collect the following information:
• Personal details such as your name, email address, phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment gateways)
• Custom design files, images, or text submitted for printing on products such as T-shirts, mugs, tiles, clocks, and other items
• Information related to your orders and purchases, including pre-designed T-shirts
• Technical data such as IP address, browser type, and browsing behavior through cookies
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders (custom and ready-made products)
• Deliver products to your address
• Communicate with you regarding orders, updates, and support
• Improve our website, products, and services
• Send promotional offers or updates (only if you choose to receive them)
3. Sharing of Information
Flux & Flow does not sell your personal information. We may share your data with trusted third parties only when necessary, including:
• Payment gateway providers for secure transactions
• Shipping and delivery partners
• Service providers that help operate our website and business
4. Custom Designs and Content
By uploading or submitting designs, images, or text for printing, you confirm that you have the right to use and reproduce such content. Flux & Flow is not responsible for any copyright or intellectual property violations related to customer-submitted designs.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
• Access, update, or correct your personal information
• Request deletion of your data
• Opt out of receiving marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. Flux & Flow is not responsible for the privacy practices or content of those external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
sales@fluxandflow.in